Privacy Policy

Information PSS Controls may collect

When you use this website, PSS Controls may collect information you provide directly as well as limited technical information associated with the website visit.

• Name, company name, phone number, email address, and similar contact details submitted through forms, calls, or emails.
• Project details you choose to provide, such as building type, location, requested systems, timeline, and scope notes.
• General website usage information such as pages visited, referring sources, device type, browser type, and approximate usage activity if basic analytics, security, or hosting logs are enabled.
• Records of communications sent to or from PSS Controls for quote follow-up, scheduling, customer support, or service coordination.

How information may be used

PSS Controls may use submitted or collected information to operate the website and respond to business inquiries.

• Responding to quote requests, service inquiries, and general questions.
• Following up about requested work, scheduling conversations, or clarifying project scope.
• Providing customer service and maintaining communication related to ongoing or prospective projects.
• Improving website performance, troubleshooting issues, and protecting the website from abuse or misuse.
• Maintaining internal records related to customer communication, estimating, and service planning.

Cookies, analytics, and hosting data

This website may use basic cookies, hosting logs, caching tools, or analytics-related technologies to help with website performance, security, and general traffic understanding. Those tools may collect limited technical data such as browser type, IP-related log information, pages viewed, and referral sources. PSS Controls does not describe this website as a platform for sensitive personal information and asks users not to submit private financial, medical, or other highly sensitive information through website forms.

How information may be shared

PSS Controls does not state that it sells personal information submitted through this website. Information may, however, be shared when reasonably necessary for business operations.

• With service providers involved in hosting, website infrastructure, communications, or related business operations.
• With internal staff, contractors, or project partners who need the information to respond to your request or coordinate work.
• When required to comply with legal obligations, lawful requests, or to protect the rights, safety, or property of PSS Controls or others.

SMS consent and mobile information

If you choose to provide a mobile phone number and opt in to text communications, PSS Controls may use SMS messages for conversational follow-up, customer support, appointment coordination, project updates, or responses related to your request. Message frequency may vary. Message and data rates may apply.

Mobile opt-in information, SMS consent, and text messaging originator data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. That information may only be shared with service providers that help deliver messaging services or support business operations on behalf of PSS Controls.

You may opt out of text messages at any time by replying STOP, and you may request assistance by replying HELP or contacting PSS Controls directly at contact@psscontrols.com or 801.305.1605.

Retention and protection of information

PSS Controls may keep submitted information for as long as reasonably necessary to respond to inquiries, maintain customer records, support project follow-up, or meet business, legal, tax, or operational requirements. While reasonable efforts may be used to protect submitted information, no website, email system, or online transmission can be guaranteed completely secure.

Third-party links and embedded services

This website may contain links to third-party websites, tools, maps, social platforms, or other external services. PSS Controls is not responsible for the privacy practices, content, or terms of those third-party sites. Users should review the policies of any external service they choose to visit.

Your choices

You may choose not to submit information through the website, and you may contact PSS Controls directly if you want to request updates or removal of previously submitted inquiry information where appropriate. Some information may still be retained if needed for business records, legal compliance, or active customer communication.

Children’s privacy

This website is intended for business inquiries, homeowner inquiries, and general informational use. It is not directed to children, and PSS Controls does not knowingly request that children submit personal information through this site.

Policy updates

PSS Controls may update this Privacy Policy from time to time to reflect website changes, legal considerations, or business practices. The version posted on this page is the version that applies as of the listed update date.